Declined payments

Here's what you should do if your payment failed

Updated over a week ago

Unfortunately, if your payment gets declined, there is not a lot we can do since this comes from your bank.

To increase the chances the payment is accepted, make sure the information you entered is the same as what your bank has (CVC, cardholder name, postal address for the billing).

If your payments keep getting declined, we suggest using a different card or contact your bank to allow future transactions.

If you need assistance with the payment do not hesitate to contact us!

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