How to cancel your subscription
If you're the subscription owner you can cancel your plan's renewal at any time in the Subscription section of your account.
Once cancelled, you'll still have access to your paid plan until the end of your billing period.
👉 To cancel your subscription and stop future charges, follow these steps:
Navigate to the Subscription page: https://hunter.io/subscription
Click on the "Cancel” button. Follow the steps to confirm the cancellation.
💡 It's important to cancel before the renewal date to avoid being billed for an additional month or year. You can initiate the cancellation process at any time before the renewal date.
Hunter does not offer refunds for unused or partially used subscriptions, once payment has been processed in accordance with the Terms of Service. For further details, refer to Hunter’s Help Center article on refunds.
💡 Enterprise plans can only be cancelled after the minimum duration specified on the quote. Please reach out to your account manager if you need more details. For additional assistance beyond this guide, you can reach out to us at contact@hunter.io
Pausing your subscription
If you need to stop using your paid plan for a while, instead of cancelling, you can pause your monthly subscription renewal from the Subscription page for one, two or three months.
Once the timeframe you have selected is over, the subscription will automatically resume with a 30% discount applied to the first payment.
More on this here: Pausing your subscription's renewal
If you don't see the cancellation option
This means that you probably are not the owner of this subscription.
👉 If you're a member of a team and not the actual owner of the subscription, you will not have the Cancel option. Only the owner can manage their subscription.
You can see who owns the plan in the Team section of the Subscription page:
What happens to my credit packs?
If you’ve purchased an additional credits pack on top of the credits included in your plan, these extra credits will remain available for a total of three months from the date of purchase before they expire — even if you switch back to the free plan during that time.