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What happens if I reach my yearly credits quota?
What happens if I reach my yearly credits quota?
Updated over a month ago

If you're on a standard yearly plan (Starter, Growth, or Business plan) and reach your yearly credit limit, you will automatically start using credits over quota until you reach the yearly over-quota allowance.

Plan

Starter

Growth

Business

Over quota credits Search limit

6000

60,000

60,000

Over quota credits Verification limit

12,000

120,000

1.2M

Should you reach your over-quota allowance and need access to more credits, you have two options:

  1. Upgrade your plan anytime from the Subscriptions section of your account and choose the yearly plan that best suits your needs.

  2. Contact us and ask us to renew your existing plan. While this option is not self-service, we are more than happy to assist you with it.

πŸ‘‰ In both cases, the plan will have a new start date, and all credits will reset and be available for the following 12 months.

If you're on a Data Platform plan and reach your credit limit, since this is a flexible plan, you can either:

  1. Top up with more credits as needed from the Subscriptions section of your account by clicking ''change my plan'':

  2. Change to a standard yearly plan by selecting the tab ''All-in-one outreach platform'':

Should you decide to upgrade to a bigger plan before reaching your yearly credit limit, any unused credits are rolled over in an extra pack for 12 months if you switch to a yearly plan or Data Platform plan and 3 months if you switch to a monthly plan.

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