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What happens if I reach my yearly credit quota?

Updated this week

If you’re on a standard yearly plan (Starter, Growth, or Scale) and reach your yearly credit limit, you can continue using Hunter by purchasing Credit Packs.

With the introduction of the Unified Credits System, Credit Packs have replaced the previous “Credits over quota” model. These packs allow you to keep using Hunter seamlessly once you reach your monthly or yearly credit limit.

These packs give you additional Credits and can be purchased manually—or you can enable auto-purchase directly from the Subscription section of your account to top up automatically when you run low.

Plan

Starter

Growth

Scale

Pack cost

€10 / $10 / £8.40

€10 / $10 / £8.40

€10 / $10 / £8.40

Credits per pack

100 credits

300 credits

500 credits


Purchase a Credit Pack

To purchase a Credits pack, simply head to the Subscription section and select the option Buy additional credits.

  1. Choose the number of credits you want to purchase

  2. Click “Buy credits”

  3. Enter your payment details and confirm your purchase at checkout


How Credit Packs work

  • Available on Starter, Growth, Scale, and new Enterprise plans

  • Credits remain valid for 3 months after purchase

  • Credits are portable – they stay valid even if you downgrade or cancel your subscription

  • Free plans are not eligible to purchase credit packs


Auto-purchase option

To avoid interruptions when you run out of credits, you can enable auto-purchase in your Subscription settings. Once enabled, Hunter will automatically charge for additional Credit Packs—up to a monthly spending limit you define.

You’re in control:

  • Toggle auto-purchase on or off anytime

  • Set a monthly limit to control how much can be spent on extra credits

  • Click Save to confirm your preferences

If your limit is reached, no additional packs will be purchased unless you update the cap.

👉 Manual purchase of Credit Packs requires account owner access.


Upgrade your plan

You also have the option to upgrade your plan if you anticipate needing more credits in the future.

You can upgrade your plan anytime from the Subscription settings in your account and switch to a higher tier with more yearly Credits.

👉 When you upgrade your plan, the billing cycle resets and your new credit quota will apply immediately for the next 12 months. Any unused credits from your previous plan will be rolled over into an extra pack of credits available for 12 months (yearly plan)


What happens if I'm on a Data Platform plan?

If you're on a Data Platform plan and reach your credit limit, since this is a flexible plan, you can either:

  1. Top up with more credits as needed from the Subscriptions section of your account by clicking ''change my plan'':

  2. Change to a standard yearly plan by selecting the tab All-in-one outreach platform:

Should you decide to upgrade to a bigger plan before reaching your yearly credit limit, any unused credits are rolled over in an extra pack for 12 months if you switch to a yearly plan or Data Platform plan.

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