No, Hunter does not charge VAT. We're registered in the United States, so all our pricing is VAT-free, regardless of your business location.

However, we do have to collect and remit Sales Tax for certain US states. Learn more here.

If you have additional questions regarding billing or taxation, please contact us, we’re happy to help!

Following a decision by the US Supreme Court (South Dakota v. Wayfair, Inc.), Hunter is now required to collect and remit Sales Tax. This decision applies even if we don't have a physical presence in a State.

Sales tax requirements vary significantly by state:

At Hunter, we simplify this process for you. Before each subscription or renewal, we automatically check applicable sales tax rates based on your business location and update your invoice accordingly.

If you have any questions or need further assistance regarding sales tax, please don't hesitate to contact us. We'll be happy to help!

All plans in Hunter, including our All-in-one outreach platform plans and Data Platform plans, are recurring subscriptions.

Your payment method on file will be automatically charged monthly or annually, depending on your billing cycle.

Payments on Hunter are securely processed through Stripe, a trusted, industry-leading online payment provider. Stripe ensures a smooth and secure checkout experience, accepting most major credit and debit cards, including:

You can easily upgrade to a monthly, yearly All in one outreach plan, or Data Platform plan in the Subscription section of your account or from our pricing page.

Need more assistance? Please don't hesitate to contact us. We'll be happy to help!

Hunter currently supports payments in three currencies: USD, EUR, and GBP. The appropriate currency is automatically selected based on your billing address provided during checkout. This ensures you have a localized and seamless payment experience, no matter where you’re located.

If you have further questions about payments or currencies, please contact us. We’re happy to assist you!

To comply with Indian regulations, we require customers registered in India to provide their business' GSTIN when purchasing a paid subscription on Hunter. Because Hunter is a B2B service, consumers without a valid GSTIN will not be able to make a purchase.

On your invoices, you'll be able to see your GSTIN and a mention indicating that taxes should be paid on a reverse charge basis. Please note that you're responsible for paying those taxes.

Our Terms of Service include a section dedicated to customers registered in India, which you can find here.

If your payment is declined, it’s typically due to a decision made by your bank or card issuer. While we can’t override these decisions, here are steps you can take to resolve the issue quickly:

If you need assistance with the payment, do not hesitate to contact us.

No. According to our Terms of Service, Hunter subscriptions are non-refundable.

However, you can cancel your subscription at any time through the Subscription section of your account. After cancellation, you’ll retain access to all benefits and credits associated with your paid plan until the current billing cycle ends. At that point, your account will automatically revert to the Free Plan.

For detailed information, please review our Terms of Service, or feel free to contact us if you have further questions.

Yes, invoices are automatically generated after each purchase or renewal.

All invoices are available at the bottom of the Subscription section of your Hunter account.

You can view and download them at any time from the bottom of the page. You can also set a separate email address there if you'd like invoice notifications sent to a different inbox.

Once an invoice has been paid, it can't be modified directly. This is due to accounting requirements and limitations in our billing system, as a US-registered company, Hunter is also unable to issue VAT invoices.

That said, you can update your billing details at any time from the Subscription section of your account. All future invoices will automatically reflect the updated information.

Need to correct a past invoice? We can exceptionally help by issuing a credit note against the original invoice and generating a new one with the correct details. The new invoice will show a zero value since the credit will be used to cover the payment.

Contact our support team and we'll take care of it for you.

No, Hunter currently does not offer a dedicated Pay-As-You-Go plan.

However, depending on your current subscription, whether it’s the all-in-one Outreach Platform plan or the Data Platform plan, you can access additional credits once your quota is reached. This allows you to continue using the service on a pay-as-you-go basis beyond your included monthly credits.

Learn how to access further credits here.

Our plans renew monthly or yearly. However, you can also use our service for only one month.

👉 To do that, simply subscribe to a Monthly paid plan from the Subscription section in your Dashboard or our Pricing page. Once subscribed, you can immediately cancel your plan.

To stop the auto-renewal, click on Cancel in the Status section of the Subscription

After that, you won't be charged again and will keep unused requests until the end of your billing period.

Hunter offers two types of plans depending on how you use the platform.

Built for users who want the full access to the Hunter platform — finding emails, discovering companies, and sending cold email sequences — all in one place. Available as monthly and yearly subscriptions.

All-in-one outreach plans (Free, Starter, Growth, and Scale) include Hunter's core features. The main differences between the tiers are:

Designed for users who need Hunter API or bulk tools only. Available only as yearly plans, but can be renewed at any time.

These plans focus purely on Search and Verification — there's no access to Sequences or Discover.

Data Platform plans come with two separate credit quotas:

Each of our All-in-One Outreach plans includes a different number of credits.

Data Plans for API users, on the other hand, can be tailored to your exact credit needs. However, they provide limited access to the platform and are designed specifically for API and bulk usage.

Credits are shared across your team, and you can set per-member usage limits in Team settings.

If you hit your limit, you can purchase extra credit packs (valid 3 or 12 months depending on your plan's term) or upgrade your plan at any time.

Each of our All-in-one plans includes a set number of email account connections for sending sequences:

If you need more, there are two ways to expand:

Yes! Hunter offers a completely Free Plan, giving you monthly access to:

Your Free Plan automatically renews every month, and you can use it for as long as you’d like, completely free of charge.

Learn more about what else is included in a free plan here.

This can be a great starting point to try Hunter out with no commitment.

Here's a quick overview of our different subscription terms and their benefits:

Yearly billing plans have a 12-month commitment and a single billing at the start of the plan. They are great for users who need Hunter for a bit longer than a month and are looking for a cheaper and more flexible option. They are particularly useful for users who might not need many credits in certain months but may require more credits in others.

Some of the key advantages of our yearly plans include:

A monthly billing plan also has its advantages. While this type of subscription is a bit more expensive in the long term, it has no commitment and can be cancelled or paused at any time. We would recommend a monthly plan for users who are not ready to commit to a full year or need Hunter for smaller projects.

👉 Are you still unsure which plan to choose? Feel free to contact us. We're happy to advise you and share more!

Yes, you can switch between plan types at any time. Here's what to know before making the change.

Before switching, keep in mind:

Once switched, you'll have full access to Sequences, Signals, Discover, and all integrations. Any unused Data Platform credits will be rolled into an extra pack, valid for 12 months.

Your Hunter subscription (Free plan included) can be shared with unlimited users at no additional cost. All team members will share the credits and benefits included in your subscription as well as your resources. More on Team Management here.

Depending on your type of plan, an All-in-one outreach platform subscription plan or a Data Platform plan, you have different options for accessing more Search or Verification Credits.

All All-in-one outreach platform plans include access to credit packs, which let you purchase additional credits if you exceed your plan’s monthly or yearly limit:

You can purchase a new Data Platform plan as needed from the pricing page or through the "Change my plan" option in the Subscription section of your account.

Any unused credits from your previous plan will roll over into an extra pack, which will expire at the end of the new billing period.

More about Data Platform plans can be found here.

While on a Data Platform plan, you can purchase only Search credits or only Verification credits to match your exact needs. These plans don’t include access to the full Hunter platform and are specifically built for API and bulk usage. More on Data Platform plans here.

Standard plans include a fixed number of credits you can use for searches or verifications in any mix. There’s no need to choose a credit type, you can spend your entire credit balance on either or both. When you reach your quota, you can buy extra credit packs or upgrade.

Credits are the currency used to find and verify email addresses in Hunter.

For a full breakdown of how credits are counted per tool, see How do credits work in Hunter?

Yes, unused credits from previous billing period do not roll over. However how they reset depends on your billing cycle:

If you run out before your reset date, you can purchase additional credit packs at any time on an all-in-one platform plan, or purchase a new data plan.

Learn more about credits in How do credits work in Hunter?

Yes, if you're a Team Owner or Admin, you can set a usage quota for each team member to control how many credits they can use.

You can set credit limits when inviting a new member or at any time afterwards from the Team section of your account.

Leave the field empty if you don't want to apply a limit, by default, all team members share the full credit pool with no individual cap.

👉 Learn more: Can I set a usage limit for team members?

Hunter always uses your plan credits first, then draws from your credit packs, starting with whichever pack expires soonest.

👉 Learn more: Credit packs: how to buy extra credits in Hunter

You are free to upgrade or downgrade your subscription at any time based on your needs, including during a billing cycle.

👉 You will be charged for the new plan, and any leftover credits from your current paid plan will be automatically carried over as an extra pack of credits:

Learn more about how to upgrade or downgrade your plan here.

If you’re a team owner, you can cancel your plan renewal anytime from the Subscription section in your account settings.

After cancelling, you’ll continue to have access to your paid plan and any remaining credits until the end of your current billing period. At that time, your account will automatically revert to Hunter’s Free Plan.

Once cancelled you will see the Status as Cancellation scheduled.

No, your subscription remains active until the end of the current billing cycle. After this period, your account automatically moves to the Free Plan.

If you have a monthly subscription and need to temporarily pause your paid plan renewal, you can easily pause your plan renewal for 1, 2, or 3 months directly from the Subscription section in your account settings, instead of cancelling it.

When the selected pause period ends, your subscription will automatically resume, and you’ll receive a 30% discount on your first payment after resumption.

Once the timeframe you have selected is over, the subscription will automatically resume with a 30% discount applied to the first payment.

More on this can be found in our help article: Pausing your subscription's renewal

Nothing is deleted. Your account, leads, sequences, and all saved data are fully preserved when you move to the Free plan.

Here's what changes:

If you resubscribe at any point, your account and data will be exactly where you left them.

Yes, you can send single emails or create email sequences in Hunter Sequences.

You can integrate Hunter with your Gmail or Outlook account and send up to 400 emails per day for free with Gmail, and up to 250 emails per day with Outlook.

Starting with our Starter Plan, you also have the option to connect your professional email account through SMTP/IMAP and send up to 250 emails a day for each connected account.

💡 It's important to note that sending higher volumes can negatively impact the overall deliverability of your email sequences. For each email account connected to Sequence, we set a default daily sending limit of 15 emails.

We recommend only increasing this limit once you're seeing consistently high open and reply rates in your email sequences to maintain strong deliverability.

👉Learn more on how to warm up your email domain for sending here.

Users on a paid plan can connect more than one email account per team. This helps increase the daily sending limit and access the Email Account Rotation feature to limit the risk of getting your account blocked by your email service provider.

For further information about our paid plans, you can visit our pricing page.

Yes Hunter's browser extensions are available on all plans, including the Free plan. Once installed, it lets you find email addresses associated with any website you're visiting directly from your browser, using the same credits as your plan.

Learn more about our browser integrations here.