The Global Health score gives you a quick overview of the sending health of your connected sender accounts in Sequences. It helps you confirm whether key email authentication settings are configured correctly and shows what to fix when something needs attention.
👉 Global Health is available to paid users on any All-in-one Outreach Platform plan.
What global health shows
The global health score appears at the top of the Email Account Center, found under the main Sequences page, and is shown as a score out of 100.
It is designed to help you quickly assess whether your connected sender setup is in good shape for sending emails through Sequences.
From this view, you can:
see an overall health score for your sender setup
review warnings and recommended actions in the right panel
run a health check on a connected email account or domain
open a more detailed health report to understand what is working and what needs attention
How the score is calculated
The Global Health score is the average of the individual health scores of your connected email accounts and domains. Each account and domain starts at 100, and points are deducted for every issue detected, based on its severity.
Every issue that affects the score is also surfaced in the Deliverability Guard panel at the top right of the Email Account Center, so you always know what to fix first.
A disconnected email account affects the score even if it isn't currently sending: disconnections are rarely intentional and usually indicate a connection issue, so we surface them preventively. An account that is disconnected and used as a sender in a sequence has a larger impact than one that isn't used as a sender. If you no longer need an account, remove it from the Email Account Center and it will stop counting toward the score.
Domain health checks
Check type | Issue detected | Deduction |
Provider | Webmail provider detected | −25 |
SPF | SPF record missing | −25 |
SPF | SPF is too permissive (+all) | −25 |
SPF | Multiple SPF records detected | −15 |
SPF | SPF is too complex (>10 mechanisms) | −15 |
SPF | SPF policy isn't enforced (no -all/~all) | −15 |
SPF | SPF record misconfigured (invalid format) | −15 |
SPF | SPF policy is neutral (?all) | −15 |
DKIM | DKIM record misconfigured (invalid version tag) | −15 |
DKIM | DKIM public key missing | −15 |
DKIM | DKIM public key invalid | −15 |
DKIM | DKIM not detected on common selectors | −10 |
DKIM | DKIM tags misconfigured (invalid tag format) | −5 |
DMARC | DMARC record missing | −15 |
DMARC | Multiple DMARC records detected | −15 |
DMARC | DMARC record misconfigured (no v=DMARC1) | −15 |
DMARC | DMARC policy missing (no valid p=) | −15 |
DMARC | DMARC is monitoring only (p=none) | −5 |
Blacklist | Listed on Spamhaus (DBL) | −30 |
Domain age | Newly registered domain (<14 days) | −20 |
Domain age | Limited domain history (<30 days) | −10 |
Domain age | Limited domain history (<3 months) | −5 |
Website | Domain not reachable (no A/AAAA records) | −15 |
Website | No website or redirect detected | −15 |
Website | Website not secured with HTTPS | −5 |
MX | No mail server configured (no MX records) | −25 |
MX | Mail server not properly configured (placeholder MX) | −15 |
Email account health checks
Check type | Issue detected | Deduction |
Account connection | Account is disconnected and impacting sending (used as sender) | −25 |
Account connection | Account is disconnected (not used as sender) | −15 |
Sending activity | No email sending activity in the past 30 days | −15 |
Inbox Protection | Inbox Protection not enabled | −2 |
Inbox Protection | Inbox Protection activation required (pending OAuth) | 0 (surfaced as an issue, no deduction) |
Deductions are indicative and may evolve as we refine our health checks. The Deliverability Guard panel always reflects the current issues affecting your score.
How to run a health check
A health check runs automatically when you first connect an email account. You can re-run it at any time to get updated results.
To run a health check:
Go to the Email Account Center and locate the email account or domain you want to check. Use the Email Accounts or Domains tab to navigate.
Click on the account or domain to open the side panel. Alternatively click the heart icon showing when hovering the health score.
Click Run health check.
Open the Health report tab to view the score and detailed results.
How to read the health report
For email accounts, the report is grouped into three sections:
Authentication checks: confirms whether your domain's SPF, DKIM, and DMARC records are configured correctly. Proper authentication is essential for deliverability.
Reputation checks: shows signals that affect trust in your sending domain, such as blacklist status, website setup, and domain age.
Email account checks: covers account-level factors related to sending activity and inbox protection.
For domains, the report includes the authentication and reputation sections only.
What to do if a check fails
When a check fails, use the guide linked in the report for the issue you need to fix.
Relevant guides include:
Fix domain health issues: Fix SPF, DKIM, and DMARC issues detected by Hunter domain health check
Add authentication records for custom SMTP/IMAP: Add SPF, DKIM, and DMARC records for a custom SMTP/IMAP sending domain
Verify records and fix common DNS mistakes: Verify SPF, DKIM, and DMARC records and fix common DNS mistakes
Regularly checking your Global Health score helps you catch deliverability issues early, before they affect your sequences. If you need help with a failed check, reach out to our support team.