👉 You can upgrade or downgrade your Hunter plan at any time, even mid-billing cycle, directly from your account's Subscriptions section.
Contact us to process the upgrade or downgrade in the following two scenarios:
If you are on an Enterprise plan, you will need to reach out to your account manager or the support team to upgrade or downgrade.
If you're on a yearly plan and want to switch to monthly billing, contact the support team so we can process the switch for you.
How to change your plan
Go to your Subscription section
Click the orange button “Change my plan” on the top left
You’ll be redirected to the pricing page to select your new plan.
💡 Note: This process is different from cancelling, pausing, or switching to the Free Plan. Downgrading simply means choosing a lower-tier paid plan.
What happens when you change plans
You’ll be charged the full price of the new plan immediately
A new billing cycle begins from that moment (monthly or yearly)
Any unused credits from your current plan will be rolled into an extra pack
Extra pack validity:
🗓️ 3 months if you switch to a monthly plan
🗓️ 12 months if you switch to a yearly plan
Can I buy more credits?
Yes — if you are on a All-in-one outreach platform plan and need more credits beyond what’s included in your plan, you can purchase extra packs directly from the Subscription section. These credits are added instantly and are valid for 3 months.
Adding additional email accounts for Sequences
When changing plans, you’ll also have the option to add extra sending email accounts for Sequences during checkout — if you need more than what your plan includes.
👉 Learn more about adding additional email accounts for sending here.
Need help?
If you’re unsure which plan is the right fit or need help changing it, our team is happy to assist. Contact us here.