Downgrading or upgrading your plan

Learn how to quickly upgrade or downgrade your current plan

Updated over a week ago

You are free to upgrade or downgrade your subscription at any time based on your needs, including in the middle of a billing cycle.

Please note however that if you are on an Enterprise plan, you will need to reach out to your account manager or the support team to upgrade or downgrade.

Upgrading or downgrading your plan

Downgrading does not involve transitioning to a Free Plan, cancelling, or pausing a subscription.

πŸ‘‰ To upgrade or downgrade your plan, go to the Subscription section and click on the Change link:

You will be redirected to our pricing page, where you can select the plan you'd like to upgrade or downgrade to:

πŸ‘‰ Any leftover credits from your current paid plan will be automatically carried over as an extra pack available for 3 months on a monthly plan and 12 months on a yearly plan.

During the checkout process, you also have the option to Edit the number of email accounts to send emails from in Campaigns:

πŸ’‘ When you upgrade or downgrade your plan, you will be charged the full price of the new plan and a new monthly (or yearly) billing cycle begins.

Did this answer your question?