Need a break from Hunter but don't want to cancel? You can pause your monthly subscription for 1, 2, or 3 months. Your subscription isn't cancelled: it moves to the Free plan during the pause, then resumes automatically with 30% off your first month.
✅ Available on monthly All-in-One Outreach plans (Starter, Growth, Scale). Only the team owner can pause.
❌ Not available on yearly, Data Platform, Enterprise, or Free plans.
How to pause
Go to Account → Billing & subscription and open the Details tab
At the top of your plan card, click Pause plan
Choose 1, 2, or 3 months
Click Confirm
What happens next
Until the end of your billing period
Nothing changes. You keep your paid plan, and the current period is charged as normal.
During the pause
Your account moves to the Free plan and you're not charged.
Your account, leads, and sequences are kept. Active sequences stop sending until your plan resumes.
Unused monthly credits don't carry over. You get the Free plan's 50 credits a month.
Your team keeps access, at the Free plan level.
Add-ons (extra email account slots, domains, Inbox Protection) are billed separately and keep running.
When the pause ends
You get an email reminder one week before.
Your plan resumes on the same subscription, with 30% off the first month. Later renewals are at your regular price.
Changed your mind?
Go to Account → Billing & subscription → Details tab:
Your situation | Click | What happens |
The pause hasn't started yet | Resume plan | The pause is cancelled and your plan continues as normal. |
You're paused and want your plan back now | Cancel pause | You'll be back on a Free plan and then you can upgrade to a new plan of your choice (the 30% discount is not applied as you end the pause early). |
You don't want Hunter back | Cancel plan | You stay on the Free plan, aren't charged, and lose the 30% discount. |
FAQs
Can I pause a yearly plan?
No, pause is only available on monthly plans. If you need a break on a yearly plan, contact our support team and we'll see what we can do.
Can I pause for more than 3 months?
The maximum is 3 months. For a longer break, contact our support team.
Can I buy credit packs during a pause?
No. Credit packs are only available on paid plans. Resume your plan first.
Is pausing right for me?
If you'd rather change plans or stop for good, see Change your plan or Cancel your subscription's renewal.