If you need to stop using your paid plan for a while, you can pause your monthly subscription renewal from the Subscription page, instead of cancelling it.
Once the timeframe you have selected is over, the subscription will automatically resume with a 30% discount applied to the first payment.
ℹ️ The Pause option is not available for Enterprise and yearly plans. If you need any further assistance, please contact us at contact@hunter.io.
Pause your subscription's renewal
You can pause your subscription for 1, 2 or 3 months: the pause will start at the end of your current billing period.
To pause your subscription, in the Subscription section of your account, select Pause on the left side in the Status section.
A new window will pop up, displaying an overview of what will happen once you pause your plan. Here, you will also have the option to select how long you would like to stop the subscription.
👉 During this pausing period, you'll have a Free plan and won't be charged.
You will receive an email reminder one week before the subscription's renewal. This email will remind you of the upcoming renewal and provide an option to cancel the plan if you do not wish to renew it for another month.
Unpause your subscription's renewal
In case you want to resume your scheduled pause or cancel or reactivate a paused subscription before the pause ends, you have different options.
Option 1: Resume the Subscription for scheduled pause
If your pause hasn't started yet and is currently scheduled, you can cancel the pause and reactivate the renewal by selecting Resume in the Subscription section of your account; this will cancel the pause and reactivate the renewal.
Option 2: Cancel the pause and your subscription
In case you want to cancel the subscription during a pause period, you can cancel the pause and the subscription by clicking on Cancel in the Subscription section of your account. You will continue to remain on a free plan, and the plan will not be renewed. If you wish to subscribe again in the future, you can simply upgrade your plan again.
Option 3: Resume the pause by contacting us
If, during an active pause, you prefer to immediately resume the plan you were on before the paused period ended, without cancelling your subscription. You can contact us at contact@hunter.io anytime, and we'd be happy to set you back on a paid plan.
ℹ️ In this case, the 30% discount will not be applied unless at least one month has passed since the pause date.