Yearly standard subscription plans and Data Platform plans: offer credits that are valid for 12 months; after that, any unused credits will expire.
Monthly subscription: credits will reset at the end of each monthly billing period, and any unused credits will not carry over.
What happens to unused credits when there is a plan change?
👉 If you are upgrading, downgrading, or changing your plan type, any credits left on your current paid plan will be automatically rolled over as an extra pack on top of the credits included in your new plan. The validity of the rolled-over credits depends on the type of plan you switch to:
To a monthly plan: Rolled-over credits are valid for 3 months;
To a yearly plan or a data platform plan: Rolled-over credits are valid for a 12-month period.
When you change your plan, you will be charged the full amount of the new plan, and a new monthly or yearly billing cycle begins.
💡 Downgrading does not involve transitioning to a Free Plan, cancelling, or pausing a subscription. In those cases, unused credits do not roll over.