Yearly subscription plans offer credits that are valid for a 12-month duration; after which, any unused credits will expire.
Monthly subscription plans are affected by the same behaviour: credits will reset at the end of each monthly billing period, and any unused credits will not carry over.
👉 However, if you are upgrading or downgrading your plan, any credits left on your current paid plan will be automatically rolled over as an extra pack on top of the credits included in your new plan, valid for 3 months on a monthly plan and for 12 months on a yearly plan.
When you upgrade, you will be charged the full amount of the new plan and a new monthly or yearly billing cycle begins.
💡 Downgrading does not involve transitioning to a Free Plan, cancelling, or pausing a subscription.