Automatic replies to campaign emails are treated the same as real replies in Hunter. The status will move to "Replied," and future emails in the campaign will be cancelled.
There is currently no way to resume sending for the same campaign after receiving an automatic reply. However, as a workaround, we recommend duplicating the campaign's content and creating a dedicated campaign that only uses follow-up emails. This way, if a recipient is prematurely cancelled within a campaign, you can add them into this nurture sequence.
👉 There are a few simple steps to set this up:
You can start a new campaign by duplicating the campaign's content or copying and pasting your follow-ups. You also have the option to use a follow-up template to fill in the steps. In this case, the initial email will be your first follow-up email.
Since this is a new campaign, these follow-up emails will not be sent in the same email thread as the initial message. If you'd like, you can copy the initial subject line you used in the original campaign or create a new follow-up specific subject line.
Your leads won't be automatically added to the new campaign, and you will need to add them manually. You can add a group of Leads to the recipient list or drop them in as you see automatic replies come through.
Once you're happy with your copy, you can launch the new campaign to restart the sending flow to these recipients. You can now add recipients into this campaign any time you receive an automatic reply.
While we know this is not a perfect solution and are working to improve this functionality, this workaround will ensure no recipients fall through the cracks once you've begun your outreach.
If you have any trouble with this workflow, please don't hesitate to contact us; we'd be happy to provide more personalized instructions for your use case.