📤 Sending & Scheduling Emails
How campaign sending works in Hunter
How campaign sending works in Hunter
Campaign emails in Hunter are sent automatically within your chosen sending window and according to your daily sending limit.
The exact timing depends on several factors — like other active campaigns, provider limits (e.g., Gmail, Outlook), and your account’s sending settings.
You can check your campaign’s status, progression, and next estimated send time directly in the Campaigns section. From there, you can also view queued or scheduled emails.
For a full breakdown of sending logic, limits, and campaign statuses, see: When will my campaigns be sent?
How many emails can I send per day?
How many emails can I send per day?
Your daily sending limit depends on the type of email account you’ve connected:
Gmail / Google Workspace: 400 emails per day
Outlook / Microsoft: 250 emails per day
SMTP / IMAP (paid plans): 250 emails per day
Hunter sets a default of 15 emails per day to protect your sender reputation. You can increase this gradually in your Campaign Settings once your domain is warmed up.
💡 To send more while maintaining a healthy email reputation, you can connect multiple email accounts on a paid plan
Can I verify my recipient’s email addresses before contacting them?
Can I verify my recipient’s email addresses before contacting them?
Yes — you can verify your leads before sending to reduce bounces and protect your email reputation.
You can:
Verify on CSV import (check “Verify email addresses”).
Verify from your campaign’s Audience section before launching.
Verify in the Leads section before adding contacts to a campaign.
💡 Emails to Invalid leads are never scheduled, no matter the method used.
Can I schedule an email campaign to be sent in the future?
Can I schedule an email campaign to be sent in the future?
Yes — you can schedule your campaign to start on a specific day.
Go to your email campaign’s Settings section and enable “Start the campaign on a specific day,” pick your date, and click Save Schedule.
Your campaign will show as Planned until sending begins, and the start date will appear in the campaign list.
💡 Time zone and seasonal changes are handled automatically.
Will my follow-up emails be sent in the same thread as the initial email?
Will my follow-up emails be sent in the same thread as the initial email?
Yes — follow-ups can be sent in the same email thread as the initial message.
If you leave the follow-up’s subject line blank, it will automatically use the original subject and stay in the same thread.
How many follow-ups can I include in an email campaign?
How many follow-ups can I include in an email campaign?
You can send up to 5 follow-ups in each campaign.
For every follow-up, you can set a waiting period between 1 and 30 days before it’s sent automatically.
💡 If a follow-up falls outside your sending window, Hunter will automatically send it on the next available day included in your schedule.
Why isn’t my campaign sending emails?
Why isn’t my campaign sending emails?
If your campaign isn’t sending, it’s usually due to its status or settings — for example, the campaign might be paused, outside the sending window, have reached the daily limit, or the email account is disconnected.
Check the campaign’s status in Hunter to identify the reason (e.g., On Hold, Error, Paused) and apply the suggested fix.
💡 Common causes include:
Sending window not active
Daily sending limit reached
Email account disconnected
Campaign waiting for follow-ups or other campaigns to finish
Why am I not receiving the test email in Campaigns?
Why am I not receiving the test email in Campaigns?
Hunter allows you to send yourself a test email from the Content section of your email campaign, to see how your content will look.
💡 Test emails aren’t tracked and may not display signatures or custom attributes.
If your test email hasn’t arrived, start by checking:
That the email address you entered is correct.
Your Spam or Junk folder.
Whether the test bounced (it may appear in your Unsubscriptions list).
If all looks fine, it could be a deliverability issue with your mailbox or domain. Check your sender reputation or ensure SPF and DMARC records are set up.
To check your deliverability, we suggest using one of these services:
👉 If the issue persists after performing all of the checks above, please don't hesitate to contact us for further troubleshooting.
What are the possible email-sending status errors when connecting an Outlook/Gmail account in Campaigns?
What are the possible email-sending status errors when connecting an Outlook/Gmail account in Campaigns?
If you see an Error status while sending through an Outlook or Gmail account, it usually indicates an issue with your email provider or rate limits.
Below are the most common error codes and how to fix them:
Error Code | Description | Common Causes | Suggested Remedies |
400 | “The server responded with status 400” | Custom email setup (e.g., hybrid Exchange or nonstandard configuration) | Verify your email server setup, review Outlook/Exchange settings, or contact Microsoft support. |
429 | “The server responded with status 429” | Too many API requests or provider rate limit exceeded | Slow your send rate, reduce campaign volume, and check Gmail/Outlook daily sending limits. |
Is it possible to run A/B tests in campaigns?
Is it possible to run A/B tests in campaigns?
While Hunter doesn’t currently include an A/B testing feature, you can create two separate campaigns and split your lead list to test different versions manually.
To save time, you can duplicate an existing campaign, which copies the email content and follow-ups — just note that the audience is not duplicated.
💡 We’d love your feedback! Reach out via chat or email (contact@hunter.io) to share how A/B testing could help your workflow — your input goes directly to our Product team.
Why are my email campaigns not showing an open rate (or why emails appear unopened?
Why are my email campaigns not showing an open rate (or why emails appear unopened?
If your campaign shows no open rate, it’s because the emails were sent in plain text.
When an email doesn’t contain any formatting, it’s delivered as a plain-text message and open tracking isn’t enabled. Without tracking, opens can’t be measured — so it may look like nobody opened the email even if they did.
This is expected behavior and not a bug.
Plain-text emails can actually improve deliverability because they’re lighter, look more personal, and are less likely to trigger spam filters.
If you want to track opens in your next campaign, add some formatting (for example: links, bullets, or bold text). As soon as an email contains formatting, it becomes an HTML email and open tracking is enabled automatically.
⚙️ Campaign Settings & Email Management
Is there a way to change the default email sender within Campaigns?
Is there a way to change the default email sender within Campaigns?
Yes — you can change the default email sender in Campaigns.
To update it, open your Email Account Settings and click Edit next to the mailbox you want to set as the default.
In the mailbox settings, tick the checkbox to Make this the default sender.
Once saved, this mailbox will be automatically pre-selected when you create a new campaign.
💡You can only set default senders for mailboxes you own. Accounts connected by other team members can’t be changed.
Can I send emails in Campaigns using an alias?
Can I send emails in Campaigns using an alias?
Yes — you can send emails from an alias in Campaigns if you use Gmail or Google Workspace.
After connecting your email account in Email Account Settings, you can choose any of your Google aliases as the sender.
💡Not supported for Microsoft/Outlook and SMTP connections.
In Email Account Settings, click Edit beside your connected Gmail/Google Workspace account.
Open the Send emails from dropdown and choose the alias you want to use.
💡To keep in mind:
Each connected email account can be linked to one alias.
Reply events won’t be tracked — the reply rate will remain 0%.
Replies won’t appear in Hunter’s inbox.
The alias must be configured as a sender in Google, not just a forwarding address, or it won’t appear in Hunter.
How many email accounts can I connect to send emails?
How many email accounts can I connect to send emails?
If you're on one of our All-in-one outreach plans, you can connect email accounts to send cold emails from within Campaigns.
The supported types of email providers are:
Gmail
Google Workspace
Outlook
Microsoft 365 Business
SMTP/IMAP (on a paid plan)
By default, you can connect the following number of email accounts based on the plan you're on:
Free plan | Starter plan | Growth plan | Scale plan |
1 Account | 3 Accounts | 10 Accounts | 20 Accounts |
💡 This quota is counted at the team level: it's the total number of email accounts that team members can connect to in Campaigns.
It is also possible to add additional email accounts to your current plan without having to upgrade to a bigger plan. To learn more: How to add additional email accounts in Campaigns
How to buy additional email account connections for sending campaigns
How to buy additional email account connections for sending campaigns
You can buy additional email account connections for sending campaigns on any paid all-in-one outreach plan, by either adding more accounts to your current plan or upgrading your subscription.
Here's a breakdown of how many email accounts are included per plan and the price to include more:
Hunter Plan | Email accounts included | Buy more email accounts | Max. email accounts connections | Price per additional email accounts per month |
Free | 1 | ❌ Not available | N/A | N/A |
Starter | 3 | ✅ Available | Up to 50 | $10/10€/8£ per month per account |
Growth | 10 | ✅ Available | Up to 50 | $10/10€/8£ per month per account |
Scale | 20 | ✅ Available | Up to 50 | $10/10€/8£ per month per account |
Enterprise | 50+ | ✅ Available | Customized | Customized (contact Sales) |
👉 Full steps are covered here: How to add or upgrade email accounts in Hunter
Campaigns access isn’t available on Data Platform plans (no additional email accounts can be added).
Standard All-in-One plans support up to 50 email accounts.
The Free plan includes 1 email account — adding more requires upgrading.
Need more than 50? Contact sales for an Enterprise plan.
Can I connect email accounts with an SMTP connection?
Can I connect email accounts with an SMTP connection?
Yes, if you don't have a Google or Microsoft account, you can connect your email account through SMTP/IMAP on all our paid all-in-one outreach plans.
To successfully connect your account with Hunter through an SMTP connection, check this step-by-step guide.
✏️ Content, Formatting & Personalization
How is text formatted in Campaigns?
How is text formatted in Campaigns?
Hunter Campaigns supports both plain-text and formatted emails.
The editor automatically detects whether you’ve added formatting (bold text, links, lists, images) and sends the email accordingly.
Plain text: No formatting applied → most natural look and best deliverability.
Formatted: Triggered when you add styling → includes a notice in the editor.
👉 For full details, see: Text formatting in Campaigns
💡To keep in mind:
Custom fonts, sizes, and colors aren’t supported — the recipient’s email client defines the font.
Keep messages simple and personal to maximize deliverability.
Use plain text when possible for best inbox placement.
Can I track link clicks in my campaigns?
Can I track link clicks in my campaigns?
Yes — click tracking is available on all paid All-in-One Outreach plans.
When enabled, you’ll see which recipients clicked a link in your emails and how many times.
In the Emails tab of your campaign, you can view all recorded clicks. If your message contains multiple links, all clicks are tracked, but it’s not possible to identify which specific link was clicked.
Click tracking is enabled by default, but you can turn it off in the Settings tab before launching your campaign.
💡 If your account is downgraded to the Free plan, click tracking is automatically disabled for all campaigns.
Can I add a link to the images?
Can I add a link to the images?
You can add images and GIFs to your campaign content if you’re on a paid plan; however, hyperlinking an image isn’t currenlty supported.
👉 Campaigns is designed to keep emails simple and natural, similar to messages sent manually from your inbox.
If adding links to images would be helpful for your workflow, feel free to share your feedback via chat or email at contact@hunter.io — it goes directly to our Product team.
Should I add an unsubscribe link to my emails?
Should I add an unsubscribe link to my emails?
Yes — you should always include an unsubscribe link in your campaign emails.
It helps you stay compliant (GDPR, CAN-SPAM), protects deliverability, and lets recipients opt out easily.
Hunter also detects unsubscribe replies automatically. If a recipient replies with phrases like “unsubscribe” or “remove me” in the first 100 characters, they’re instantly marked as Unsubscribed.
Once a contact is unsubscribed, Hunter automatically:
Blocks all future emails to that contact
Ensures their choice is respected.
📊 Campaign Monitoring & Troubleshooting
What does the status “Successful” mean
What does the status “Successful” mean
“Successful” is a manual status you can apply to a recipient when the goal of your outreach has been achieved.
It’s useful for marking positive outcomes—such as a conversion, a good reply, or a booked call—and for distinguishing them from “not interested” replies.
💡Setting a recipient to Successful stops all remaining follow-ups for that lead.
👉 Full guide: How to use the “Successful” status in Campaigns
How to filter to see only campaigns created by me?
How to filter to see only campaigns created by me?
You can filter your campaigns by team member or email account.
In the Campaigns section, use the Team members or Email accounts filters to display only the campaigns created by a specific user or sent from a specific connected mailbox.
This is a multi-select filter, so you can choose one or several team members at once.
👉 Full guide: How to filter your email campaigns
Can I delete or archive my campaigns?
Can I delete or archive my campaigns?
You can remove campaigns from your main Campaigns view using the same action menu. The option you see—Delete or Archive—depends on whether the campaign has been launched or not.
Delete or Archive a Campaign
Both actions follow the same steps:
Go to Campaigns in the sidebar.
Go into the campaign you want to remove from your main view.
Click on the small arrow beside the campaign's name.
Choose the option displayed:
Delete campaign → appears only for draft (not launched) campaigns.
Archive campaign → appears only for launched campaigns.
Confirm the action in the warning message.
What are sending statuses in Hunter Campaigns?
What are sending statuses in Hunter Campaigns?
Sending statuses show the progress of your outreach for each recipient—whether an email was sent, opened, clicked, replied to, or if there were delivery issues.
You can view and filter these statuses in your campaign’s Emails and Audience tabs, as well as in the Leads section.
For the full list of statuses and what each one means, see the complete guide: Sending Statuses in Hunter Campaigns
Does Hunter detect out-of-office replies?
Does Hunter detect out-of-office replies?
Yes. Hunter automatically detects out-of-office or automatic replies in your campaigns.
When an automatic reply is received, Hunter:
Identifies it based on common phrases within the first 500 characters (like “out of office” or “on vacation”).
Applies an “Out of Office” tag in your Campaigns Inbox.
Keeps the sending status as “Sent”, since it’s not a real reply.
You can view all tagged replies in your Inbox and choose to pause or resume follow-ups for those recipients.











