Sequence statuses describe the state of the sequence itself (not an individual recipient). They help you know whether the sequence is ready to launch, currently sending, paused, scheduled, finished, or archived.
ℹ️ If you’re trying to understand what happened to a specific recipient (Sent, Opened, Replied, Scheduled, etc.), read more here.
Where to find sequence statuses
You’ll see the sequence status in:
the All Sequences page (status column)
the sequence page header (inside the sequence)
Sequence statuses and what they mean
Status | Description | What to do |
Draft | The sequence is saved but not launched. | Add recipients, write steps, review settings, then launch. |
Preparing | Hunter is preparing the sequence for sending (for example, processing the sequence setup). | This is usually temporary and lasts a few minutes maximum.
If it persists longer than 15 minutes, please contact our support. |
Planned | The sequence is scheduled to start in the future (start date/time is set). | Review start date and edit it if needed in the Campaigns Settings tab. |
Active | The sequence is live and sending (or ready to send when cadence/window/limits allow). | Monitor progression and replies by clicking on the Sequence.
Read more about handling replies here. If you want to understand delays due to sending windows or limits, read more here. |
Paused | The sequence is paused and will not send emails. | Open the sequence to see the pause reason, then resume when ready. |
Error | There is a blocking issue affecting the sequence’s ability to send. | Open the sequence and look at the error provided (usually in the Settings tab). If you want a full diagnostic flow, read more here |
Completed | The sequence has finished sending to all recipients (or no recipients remain eligible for next steps). | Add more recipients to use the evergreen sequence feature, duplicate it it to reuse the setup or archive it to keep your list clean. |
Archived | The sequence is stored and removed from your active workflow (it won’t send). | Review archived sequences and duplicate the content to re-use it. |
🛟 Quick guidance on which status to check
“Are emails sending right now?” check sequence status (Active/Paused/Planned)
“What happened to this recipient?” check recipient statuses (Sent/Opened/Replied/etc.)
“Why is nothing sending?” use the diagnostic guide.
Where to view and filter sequence statuses
You can view and filter sequence statuses from the Sequences list.
How to filter by status:
Go to Sequences
Click Filters (or the filter icon)
Choose Status, then select one or more statuses to apply