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Frequently Asked Questions
Frequently Asked Questions
Where you can get questions to common questions about Hunter
+3
70 articles in this collection
Written by
François Grante,
Antoine,
Bastien Libersa
and 3 others
Account Management
How many accounts can I create?
Ensure that you only use one account to comply with our TOS
Written by
Giovanni
Updated over a week ago
Why haven't I received a verification email to confirm my account?
In case you should have signed up but haven't received the confirmation email
Written by
Giovanni
Updated over a week ago
Why do I need to provide a phone verification?
Learn how we protect your account while keeping your data secure
Written by
Giovanni
Updated over a week ago
Can I share my account to allow someone else to access it?
Learn how to invite other colleagues and users to join you in Hunter and share your subscription with them
Written by
Giovanni
Updated over a week ago
Password policy
The rules for passwords to ensure Hunter accounts are safe
Written by
Bastien Libersa
Updated over a week ago
How do I change the email associated with my account?
Learn how you can quickly change the email for your account
Written by
Giovanni
Updated over a week ago
How do I change my password?
Set a new password for your account
Written by
Giovanni
Updated over a week ago
I just paid for a subscription. Why can't I access my account?
In case you should see a "Information sent for verification" message after upgrading
Written by
Giovanni
Updated over a week ago
Why has my account been blocked or restricted for suspicious behavior?
Here's what you should do to access your account
Written by
Giovanni
Updated over a week ago
Can I delete my account?
We will be sad to see you go but you can do this in a couple of clicks
Written by
Giovanni
Updated over a week ago
Edit or remove your data from Hunter
Written by
Giovanni
Updated over a week ago
Where can I see my usage?
Written by
Giovanni
Updated over a week ago
Requests
What is a request and how it is counted?
Written by
Giovanni
Updated over a week ago
Do unused requests from a previous month carry over?
Written by
Giovanni
Updated over a week ago
If a request returns no results, does it count against me?
Written by
Giovanni
Updated over a week ago
Do requests reset at the beginning of every month?
Written by
Giovanni
Updated over a week ago
Are the same requests, made several times, counted each time?
Written by
Giovanni
Updated over a week ago
Domain Search
What information can I find with the Domain Search?
Written by
Giovanni
Updated over a week ago
How does Hunter find the email addresses returned in the Domain Search?
Written by
Giovanni
Updated over a week ago
Why doesn't the Domain Search return any results?
No results found in the Domain Search? Here are all the reasons why this can happen.
Written by
François Grante
Updated over a week ago
Can I find the email pattern for a specific domain?
Written by
Giovanni
Updated over a week ago
Can I filter and search for specific people in a Domain Search?
Search by name in a company
Written by
Giovanni
Updated over a week ago
Does Hunter allow finding webmail such as Gmail or Outlook?
Written by
Giovanni
Updated over a week ago
How many emails can be extracted in the Domain Search?
Written by
Giovanni
Updated over a week ago
Email Verification and Confidence Score
What does the color next to each email address indicate?
Written by
Giovanni
Updated over a week ago
What are the possible verification statuses for an email?
Discover how to recognize a valid, invalid, blocked, accept all and unknown email.
Written by
Giovanni
Updated over a week ago
What checks are performed on an email with the Email Verifier?
How does the Email Verifier work?
Written by
Giovanni
Updated over a week ago
How many requests are used to verify an email?
Written by
Giovanni
Updated over a week ago
Does an email marked as “valid” have no chance of bouncing?
Written by
Giovanni
Updated over a week ago
What does it mean when a "server accepts all emails" sent?
Written by
Giovanni
Updated over a week ago
Why an email cannot be verified?
Written by
Giovanni
Updated over a week ago
Is there a limit to the email addresses that I can verify?
Written by
Giovanni
Updated over a week ago
Can I verify webmails addresses?
Written by
Giovanni
Updated over a week ago
Email Finder
Why doesn't the Email Finder return any result?
No result found in the Email Finder? Here are the next steps you can follow.
Written by
François Grante
Updated over a week ago
Are the emails found in the Email Finder publicly sourced?
Written by
Giovanni
Updated over a week ago
Author Finder
Why doesn't the Author Finder return any result?
No results found in the Author Finder? Here is why, and what you can do about it.
Written by
Juliette
Updated over a week ago
Bulk functionalities
Can I verify a list of emails all at once?
Written by
Giovanni
Updated over a week ago
Can I find email addresses from a list of names and companies?
Written by
Giovanni
Updated over a week ago
What are the accepted formats for the domains in the bulk functionalities?
Written by
Giovanni
Updated over a week ago
Can I use the bulk tools if I’m on a free plan?
Written by
Giovanni
Updated over a week ago
Can I find emails from a list of domains or companies?
Written by
Giovanni
Updated over a week ago
Leads
Can I import leads into Hunter?
Written by
Giovanni
Updated over a week ago
Can I verify my leads?
Written by
Juliette
Updated over a week ago
Can I move one or multiple leads from one list to another?
Written by
Giovanni
Updated over a week ago
Can I share my leads with other team members?
Written by
Giovanni
Updated over a week ago
Will all my leads be integrated with a new service after connecting it with Hunter?
How to ensure your leads are synced to your CRM
Written by
Giovanni
Updated over a week ago
Is there a limit for the number of leads that can be imported in CSV file?
Written by
Giovanni
Updated over a week ago
Campaigns
How is text formatted in Campaigns?
More information on text formatting in Campaigns and best practices to compose a cold email
Written by
Giovanni
Updated over a week ago
How many recipients can be added to an email campaign?
Discover how many recipients you can include in an email campaign
Written by
Giovanni
Updated over a week ago
When will my campaign emails be sent?
Written by
Bastien Libersa
Updated over a week ago
How can I personalize an email campaign using a dynamic attribute?
Written by
Giovanni
Updated over a week ago
Can I verify my recipients' emails before sending them?
Written by
Juliette
Updated over a week ago
Can I send emails with Hunter?
Written by
Giovanni
Updated over a week ago
How many email accounts can I connect to send emails?
Written by
Samara Al
Updated over a week ago
Can I track link clicks in my campaigns?
Written by
Juliette
Updated over a week ago
Where can I edit the signature for the emails sent via Hunter?
Written by
Giovanni
Updated over a week ago
Chrome Extension - Firefox Add-on - Google Sheet Add-on
What are the permissions required to use the Chrome extension and Firefox Add-on?
Written by
Giovanni
Updated over a week ago
I know my email was read, but MailTracker says it is not. Why?
Some common reasons why your emails are not tracked with MailTracker
Written by
Samara Al
Updated over a week ago
What are the permissions required to use Hunter's Google Sheets Add-on?
Written by
Giovanni
Updated over a week ago
Why does the Email Finder stop working after a while in the Google Sheets Add-on?
Find out about the limits of the Add-on
Written by
Giovanni
Updated over a week ago
Integrations
Can I integrate Hunter with LinkedIn?
Written by
Giovanni
Updated over a week ago
API
Is there a request per second limit?
Written by
Giovanni
Updated over a week ago
What is and where I can find my API secret key?
Written by
Giovanni
Updated over a week ago
Payments and cancellations
Do you offer a trial or a free plan?
Discover how you can use Hunter for free
Written by
Giovanni
Updated over a week ago
Do you offer a pay as you go plan?
Written by
Giovanni
Updated over a week ago
If I cancel my plan early, will I be refunded a partial amount?
Written by
Giovanni
Updated over a week ago
Can I renew my current monthly subscription?
Written by
Giovanni
Updated over a week ago
Does my subscription end as soon as I cancel it?
Written by
Giovanni
Updated over a week ago
Various
Where can I find information on Hunter and GDPR?
Written by
Giovanni
Updated over a week ago
Do you have an affiliate program?
Written by
Antoine
Updated over a week ago