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Frequently Asked Questions
Frequently Asked Questions
Where you can get questions to common questions about Hunter
API
Is there a request per second limit?
What is and where I can find my API secret key?
Can I use a Dummy API Key?
Bulk functionalities
Can I verify a list of emails all at once?
Can I find email addresses from a list of names and companies?
What are the accepted formats for the domains in the bulk functionalities?
Can I use the bulk tools if I’m on a free plan?
Can I find emails from a list of domains or companies?
How to import contacts or companies to enrich data and find emails?
Campaigns
How is text formatted in Campaigns?
How many recipients can be added to an email campaign?
When will my campaign emails be sent?
How can I personalize an email campaign using a dynamic attribute?
Can I verify my recipients' emails before sending them?
Can I send emails with Hunter?
How many email accounts can I connect to send emails?
Can I track link clicks in my campaigns?
Where can I edit the signature for the emails sent via Hunter?
Can I add a link to the images?
How many follow-ups can I include in an Email Campaign?
How many emails can I send per day?
Is it possible to run A/B tests in campaigns?
What are the possible email-sending status errors when connecting an Outlook/Gmail account in Campaigns?
How to warm up an email account before sending cold emails?
Can I connect email senders with an SMTP connection?
Chrome Extension - Firefox Add-on - Google Sheet Add-on
What are the permissions required to use the Chrome extension and Firefox Add-on?
I know my email was read, but MailTracker says it is not. Why?
What are the permissions required to use Hunter's Google Sheets Add-on?
Why does the Email Finder stop working after a while in the Google Sheets Add-on?
How to uninstall the Chrome Extensions?
How to Uninstall the add-on in Mozilla Firefox
Account Management
How many accounts can I create?
Why haven't I received a verification email to confirm my account?
Why do I need to provide a phone verification?
Can I share my account to allow someone else to access it?
Password policy
How do I change the email associated with my account?
How do I change my password?
I just paid for a subscription. Why can't I access my account?
Why has my account been blocked or restricted for suspicious behavior?
Can I delete my account?
Edit or remove your data from Hunter
Where can I see my usage?
Can I set a usage limit for team members?
Credits
What is a credit and how is it counted?
Do unused credits from a previous month roll over?
If a search returns no results, will I lose any credits?
Do credits reset at the beginning of every month?
If I search or verify the same contacts more than once, will I lose credits each time?
Domain Search
What information can I find with the Domain Search?
How does Hunter find the email addresses returned in the Domain Search?
Why doesn't the Domain Search return any results?
Can I find the email pattern for a specific domain?
Can I filter and search for specific people in a Domain Search?
Does Hunter allow finding webmail such as Gmail or Outlook?
How many emails can be extracted in the Domain Search?
Integrations
Can I integrate Hunter with LinkedIn?
Email Verification and Confidence Score
What does the color next to each email address indicate?
What are the possible verification statuses for an email?
What checks are performed on an email with the Email Verifier?
How many credits are used to verify an email?
Does an email marked as “valid” have no chance of bouncing?
What is an "accept all" email?
Why can't some emails be verified?
Is there a limit to the email addresses that I can verify?
Can I verify webmail addresses?
Email Finder
Why doesn't the Email Finder return any result?
Are the emails found in the Email Finder publicly sourced?
Can I find emails from social media profiles?
Leads
Can I import leads into Hunter?
Is it possible to save the same Lead twice?
Can I verify my leads?
Can I move one or multiple leads from one list to another?
Can I share my leads with other team members?
Will all my leads be integrated with a new service after connecting it with Hunter?
Is there a limit for the number of leads that can be imported in CSV file?
Payments and cancellations
Do you offer a trial or a free plan?
Do you offer a pay-as-you-go plan?
If I cancel my plan early, will I be refunded a partial amount?
Can I renew my current monthly subscription?
Does my subscription end as soon as I cancel it?
How to make a payment for a Monthly or Yearly subscription?
Do you offer a non-profit discount?
Various
GDPR Compliance
Do you have an affiliate program?
Does Hunter offer a Demo?
