Frequently Asked Questions
Where you can get answers to common questions about Hunter
Can I verify a list of emails all at once?
Can I find email addresses from a list of names and companies?
What are the accepted formats for the domains in the bulk functionalities?
Can I use the bulk tools if I’m on a free plan?
Can I find emails from a list of domains or companies?
How to import contacts or companies to enrich data and find emails?Learn how to import contacts or companies to enrich data and find emails in Hunter
Can I filter to see Bulks created by a specific team member?See how to filter the Bulks (Domain Search, Email Finder and Email Verifier) to see only those created by a specific team member.
How is text formatted in Campaigns?More information on text formatting in Campaigns and best practices to compose a cold email
When will my campaign emails be sent?Get insights into all your pending messages and when they will sent out
How many emails can I send per day?Discover how many emails you can send per day
How many email accounts can I connect to send emails?
Can I verify my recipients' emails before sending them?
Can I send emails with Hunter?
Can I track link clicks in my campaigns?
Can I add a link to the images?Discover whether you can add links to images
How many follow-ups can I include in an Email Campaign?Learn how many follow-up emails you can add to your Campaigns and how to select the waiting period between each follow-up.
Is it possible to run A/B tests in campaigns?Can I run an A/B test in Campaigns?
How to warm up an email account before sending cold emails?Warm up an email account before sending cold emails
Can I connect email senders with an SMTP connection?Is it possible to connect email senders with an SMTP connection?
Why aren't my emails being opened? (Low open rate)How to address a low email open rate
What are the permissions required to use the Chrome extension and Firefox Add-on?
I know my email was read, but MailTracker says it is not. Why?Some common reasons why your emails are not tracked with MailTracker
Why does the Email Finder stop working after a while in the Google Sheets Add-on?Find out about the limits of the Add-on
Using MailTracker to know when your emails are openedKnow when emails you send through Gmail are opened.
How many accounts can I create?Ensure that you only use one account to comply with our TOS
Why haven't I received a verification email to confirm my account?In case you should have signed up but haven't received the confirmation email
Why do I need to provide a phone verification?Learn how we protect your account while keeping your data secure
Can I share my account to allow someone else to access it?Learn how to invite other colleagues and users to join you in Hunter and share your subscription with them
Password policyThe rules for passwords to ensure Hunter accounts are safe
I just paid for a subscription. Why can't I access my account?In case you should see a "Information sent for verification" message after upgrading
Why has my account been blocked or restricted for suspicious behavior?Here's what you should do to access your account
What is a credit and how is it counted?Find out how search and verification credits are counted in your usage.
Do unused credits from a previous month roll over?Find out what happens with your monthly unused credits.
If a search returns no results, will I lose any credits?
Do credits reset at the beginning of every month?
If I search or verify the same contacts more than once, will I lose credits each time?
Why doesn't the Domain Search return any results?No results found in the Domain Search? Here are all the reasons why this can happen.
Can I find the email pattern for a specific domain?
Does Hunter allow finding webmail such as Gmail or Outlook?
How many emails can be extracted in the Domain Search?
How many credits are used to verify an email?
Does an email marked as “valid” have no chance of bouncing?
Is there a limit to the email addresses that I can verify?
Can I verify webmail addresses?How to verify gmail.com, yahoo.com and other webmail addresses with Hunter.
Do you offer a trial or a free plan?Discover how you can use Hunter for free
Do you offer a pay-as-you-go plan?Learn more about our overage credits option and how to enable/disable them in your account.
If I cancel my plan early, will I be refunded a partial amount?
Can I renew my current monthly subscription?Available options for renewing subscriptions
Does my subscription end as soon as I cancel it?
Can I use Hunter for one time only?In case you should need a paid plan for 1 month only
Do you offer a non-profit discount?Discounts for non-profit and charity organizations