Frequently Asked Questions

Where you can get questions to common questions about Hunter

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70 articles in this collection
Written by François Grante, Antoine, Bastien Libersa and 3 others

Account Management

How many accounts can I create?

Ensure that you only use one account to comply with our TOS

Written by Giovanni
Updated over a week ago

Why haven't I received a verification email to confirm my account?

In case you should have signed up but haven't received the confirmation email

Written by Giovanni
Updated over a week ago

Why do I need to provide a phone verification?

Learn how we protect your account while keeping your data secure

Written by Giovanni
Updated over a week ago

Can I share my account to allow someone else to access it?

Learn how to invite other colleagues and users to join you in Hunter and share your subscription with them

Written by Giovanni
Updated over a week ago

Password policy

The rules for passwords to ensure Hunter accounts are safe

Written by Bastien Libersa
Updated over a week ago

How do I change the email associated with my account?

Learn how you can quickly change the email for your account

Written by Giovanni
Updated over a week ago

How do I change my password?

Set a new password for your account

Written by Giovanni
Updated over a week ago

I just paid for a subscription. Why can't I access my account?

In case you should see a "Information sent for verification" message after upgrading

Written by Giovanni
Updated over a week ago

Why has my account been blocked or restricted for suspicious behavior?

Here's what you should do to access your account

Written by Giovanni
Updated over a week ago

Can I delete my account?

We will be sad to see you go but you can do this in a couple of clicks

Written by Giovanni
Updated over a week ago

Edit or remove your data from Hunter

Written by Giovanni
Updated over a week ago

Where can I see my usage?

Written by Giovanni
Updated over a week ago

Requests

What is a request and how it is counted?

Written by Giovanni
Updated over a week ago

Do unused requests from a previous month carry over?

Written by Giovanni
Updated over a week ago

If a request returns no results, does it count against me?

Written by Giovanni
Updated over a week ago

Do requests reset at the beginning of every month?

Written by Giovanni
Updated over a week ago

Are the same requests, made several times, counted each time?

Written by Giovanni
Updated over a week ago

Domain Search

What information can I find with the Domain Search?

Written by Giovanni
Updated over a week ago

How does Hunter find the email addresses returned in the Domain Search?

Written by Giovanni
Updated over a week ago

Why doesn't the Domain Search return any results?

No results found in the Domain Search? Here are all the reasons why this can happen.

Written by François Grante
Updated over a week ago

Can I find the email pattern for a specific domain?

Written by Giovanni
Updated over a week ago

Can I filter and search for specific people in a Domain Search?

Search by name in a company

Written by Giovanni
Updated over a week ago

Does Hunter allow finding webmail such as Gmail or Outlook?

Written by Giovanni
Updated over a week ago

How many emails can be extracted in the Domain Search?

Written by Giovanni
Updated over a week ago

Email Verification and Confidence Score

What does the color next to each email address indicate?

Written by Giovanni
Updated over a week ago

What are the possible verification statuses for an email?

Discover how to recognize a valid, invalid, blocked, accept all and unknown email.

Written by Giovanni
Updated over a week ago

What checks are performed on an email with the Email Verifier?

How does the Email Verifier work?

Written by Giovanni
Updated over a week ago

How many requests are used to verify an email?

Written by Giovanni
Updated over a week ago

Does an email marked as “valid” have no chance of bouncing?

Written by Giovanni
Updated over a week ago

What does it mean when a "server accepts all emails" sent?

Written by Giovanni
Updated over a week ago

Why an email cannot be verified?

Written by Giovanni
Updated over a week ago

Is there a limit to the email addresses that I can verify?

Written by Giovanni
Updated over a week ago

Can I verify webmails addresses?

Written by Giovanni
Updated over a week ago

Email Finder

Why doesn't the Email Finder return any result?

No result found in the Email Finder? Here are the next steps you can follow.

Written by François Grante
Updated over a week ago

Are the emails found in the Email Finder publicly sourced?

Written by Giovanni
Updated over a week ago

Author Finder

Why doesn't the Author Finder return any result?

No results found in the Author Finder? Here is why, and what you can do about it.

Written by Juliette
Updated over a week ago

Bulk functionalities

Can I verify a list of emails all at once?

Written by Giovanni
Updated over a week ago

Can I find email addresses from a list of names and companies?

Written by Giovanni
Updated over a week ago

What are the accepted formats for the domains in the bulk functionalities?

Written by Giovanni
Updated over a week ago

Can I use the bulk tools if I’m on a free plan?

Written by Giovanni
Updated over a week ago

Can I find emails from a list of domains or companies?

Written by Giovanni
Updated over a week ago

Leads

Can I import leads into Hunter?

Written by Giovanni
Updated over a week ago

Can I verify my leads?

Written by Juliette
Updated over a week ago

Can I move one or multiple leads from one list to another?

Written by Giovanni
Updated over a week ago

Can I share my leads with other team members?

Written by Giovanni
Updated over a week ago

Will all my leads be integrated with a new service after connecting it with Hunter?

How to ensure your leads are synced to your CRM

Written by Giovanni
Updated over a week ago

Is there a limit for the number of leads that can be imported in CSV file?

Written by Giovanni
Updated over a week ago

Campaigns

How is text formatted in Campaigns?

More information on text formatting in Campaigns and best practices to compose a cold email

Written by Giovanni
Updated over a week ago

How many recipients can be added to an email campaign?

Discover how many recipients you can include in an email campaign

Written by Giovanni
Updated over a week ago

When will my campaign emails be sent?

Written by Bastien Libersa
Updated over a week ago

How can I personalize an email campaign using a dynamic attribute?

Written by Giovanni
Updated over a week ago

Can I verify my recipients' emails before sending them?

Written by Juliette
Updated over a week ago

Can I send emails with Hunter?

Written by Giovanni
Updated over a week ago

How many email accounts can I connect to send emails?

Written by Samara Al
Updated over a week ago

Can I track link clicks in my campaigns?

Written by Juliette
Updated over a week ago

Where can I edit the signature for the emails sent via Hunter?

Written by Giovanni
Updated over a week ago

Chrome Extension - Firefox Add-on - Google Sheet Add-on

What are the permissions required to use the Chrome extension and Firefox Add-on?

Written by Giovanni
Updated over a week ago

I know my email was read, but MailTracker says it is not. Why?

Some common reasons why your emails are not tracked with MailTracker

Written by Samara Al
Updated over a week ago

What are the permissions required to use Hunter's Google Sheets Add-on?

Written by Giovanni
Updated over a week ago

Why does the Email Finder stop working after a while in the Google Sheets Add-on?

Find out about the limits of the Add-on

Written by Giovanni
Updated over a week ago

Integrations

Can I integrate Hunter with LinkedIn?

Written by Giovanni
Updated over a week ago

API

Is there a request per second limit?

Written by Giovanni
Updated over a week ago

What is and where I can find my API secret key?

Written by Giovanni
Updated over a week ago

Payments and cancellations

Do you offer a trial or a free plan?

Discover how you can use Hunter for free

Written by Giovanni
Updated over a week ago

Do you offer a pay as you go plan?

Written by Giovanni
Updated over a week ago

If I cancel my plan early, will I be refunded a partial amount?

Written by Giovanni
Updated over a week ago

Can I renew my current monthly subscription?

Written by Giovanni
Updated over a week ago

Does my subscription end as soon as I cancel it?

Written by Giovanni
Updated over a week ago

Various

Where can I find information on Hunter and GDPR?

Written by Giovanni
Updated over a week ago

Do you have an affiliate program?

Written by Antoine
Updated over a week ago